Your satisfaction is our priority - risk-free traffic delivery
At DSPTraffic, we stand behind the quality of our services. We offer a 7-day money-back guarantee on all traffic packages to ensure your complete satisfaction.
If you're not satisfied with the quality of traffic delivered within the first 7 days, we'll refund your purchase in full - no questions asked.
This Refund Policy outlines the terms and conditions under which DSPTraffic processes refunds for our website traffic services. We are committed to delivering high-quality traffic and ensuring customer satisfaction.
By making a purchase on our website, you acknowledge that you have read, understood, and agree to this Refund Policy.
We offer a 7-day money-back guarantee on all traffic packages purchased through DSPTraffic. This guarantee is designed to give you peace of mind when trying our services.
Important: The 7-day period begins on the date of purchase, not the date traffic delivery starts. Please ensure you monitor your analytics during this period.
Refunds are granted when traffic delivery does not meet the specifications outlined in your order. To be eligible for a refund, the following conditions must be met:
To process your refund request, please provide:
Requesting a refund from DSPTraffic is simple and straightforward. Follow these steps:
Need Help? Our customer support team is available 24/7 to assist with refund requests and answer any questions you may have.
Once your refund request is approved, we process it as quickly as possible. Here's what to expect:
Note: Refund processing times depend on your payment provider. While we initiate refunds immediately upon approval, banks and payment processors may take additional time to credit your account.
To maintain fairness and prevent abuse, refunds will not be issued under the following circumstances:
We do NOT guarantee the following outcomes, and refunds will not be issued based on:
Remember: We deliver real human traffic to your website. We cannot control how visitors interact with your content or whether they make purchases. Our refund policy covers traffic delivery quality, not business outcomes.
We are committed to delivering high-quality traffic that meets or exceeds industry standards. Our quality assurance processes ensure you get real value from your purchase.
In certain circumstances, we may issue partial refunds rather than full refunds:
Partial refunds are calculated proportionally based on the amount of service delivered versus the total ordered amount.
We strongly encourage you to contact us directly before initiating a chargeback with your bank or payment provider. Chargebacks can be costly and time-consuming for both parties.
Warning: Initiating a chargeback without first attempting to resolve the issue with our support team may result in termination of your account and blacklisting from future purchases.
If you have a legitimate concern, please reach out to us first at support@dsptraffic.com. We are committed to resolving issues fairly and quickly.
We may update this Refund Policy from time to time to reflect changes in our business practices or legal requirements.
Changes are effective immediately upon posting to our website. The "Last Updated" date at the top of this page indicates when the policy was last revised.
Continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions about our Refund Policy or need to request a refund, please contact us:
Within 24 hours (typically much faster)
At DSPTraffic, your satisfaction is our top priority. We stand behind our services with a 7-day money-back guarantee because we're confident in the quality of traffic we deliver. If you have any concerns or issues, we're here to help make it right.